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BT Hub5 won't connect to my printer
We changed from a Hub4 to Hub5 this week.
After 24 hours it stopped working so we got the BT engineers in.
Now we have internet but I can't get my computer to connect with my HP printer.
Any advice?
Comments
The first thing is uninstall the printer which is presumably still showing on your system even if you can't connect to it.
Then try re-installing it, and updating it.
Have a look on the HP website for support info for your computer series.
I wondered if re-installing it would work, but now the OH has got involved!
Today my grandson - Dylan, 14 - fixed it for me. As he left he grinned and said proudly, "That's the first time I've installed a printer." Bless!
I had to give the battle and called in a computer whizzo to whom I had to give a £40 cheque. Ouch!
When we lived in Tenerife we had a local chap who OH swore by, but he wasn't as clever as my brother-in-law. So I'd phone BIL in Guildford, from where he would take over my computer and fix it remotely. Wonderful to have these people in the family.