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Okay, this is probably one for someone who works in a hospital or experienced this kind of thing.
In my novel a support character is involved in a major car crash [this happens off camera, as it where] What I need to know is: how would the next of kin been told she is in hospital [and dying]? Would it be a phone call from the police or the hospital?
I know a 'death message' is when the police arrive on your doorstep to inform you about the death; but I'm not sure about this one.