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Write a Complaint Letter Monthly Comp
Anyone feeling aggrieved? http://www.complaintletter.org.uk/writing-competition/ runs a monthly comp for the best complaint letter. Winner gets thirty quid. They also give advice on how to complain properly.
I found this after having a go at Tesco twice in the last two weeks. I hate confrontation but they really annoyed me.
You can leave now or read my rant below. If you respond, remember this is a public thread!!!
1. I was approached in the store by someone wearing what looked like the usual Tesco uniform who asked me if I had my store card. He then told me I could get 1000 points and after several minutes (I know I should have walked away but I'm too polite) I realised he was an Eon rep trying to get me to change my energy supplier. He didn't show me ID or anything and when I said I wasn't interested and started to walk away he said he didn't mean to offend me and that they'd send me the confirmation in writing and if I didn't want to continue I could phone them to cancel (note - at my expense). I never at any time accepted their quote. I was livid. I complained to the manager who had obviously had these people foisted on them and was really cross. I brewed on it for days until...
2. Needed to get some sugar for me tea (before anyone starts, I don't eat cakes, sweets, drink soda so a couple of spoonfuls in my cuppa in the morning is it on the sugar front. Apart from the wine - in the evening:)) I didn't have the car so needed to walk to our local Tesco Express (no other similar shops round here - Tesco and Spar have ousted them). Tesco Express didn't have sugar - a staple product. They had no green peppers, prawns or oranges - less staple but pretty standard. I went to buy a bottle of wine for with Sunday lunch and they were all more than twice the price of 'big' Tesco. What a rip off - I didn't buy any (went to the Spar instead!) I was unimpressed and saw on the receipt (for the overpriced things I had bought) it said 'How did we do?' HA!!! - I went to their website and told them exactly how they did. Funnily enought I haven't heard back. I must see if I can get hold of their customer charter.
And one last one. Number 3. I am not a huge Facebook user, but use it if I've had something published. On Saturday I wanted to upload some photos of my niece in her prom dress. But a month ago I got logged out during a session and haven't been able to log back in since - have reset my password several times, now I don't even get the email confirmation (it's not in my spam filter). I followed all their online help, cop-out advice - the usual - clear your cache, delete your browsing history, clear your cookies etc. No change. Others by now are reporting the same issues on Yahoo groups etc. I managed to find their support email address - was told to do exactly what I've already done. Now they're telling me it's all down to my browser - Internet Explorer 8 - and to swap to a different browser - just so I can access FB! I've told them it's obviously FB not my browser (tried accessing it on four different PCs/Laptops all using different browsers and platforms.) The problem is theirs. It is ridiculous - I hate being fobbed off. The argument continues.