I renewed my subscription online on 7th September. I had a letter yesterday saying it's going to run out if I don't renew quickly; and now there's a message at the top of the screen saying the same thing. Yet if I go to my details, it's there, in glorious WM technicolour - renewal acknowledged.
I always thought the two log-ins were different: they have different passwords. So how does the TB log-in trigger a reminder about the subscription? 'Tis a puzzle.