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Comments
Jay - do you mean you typed in your postcode and subs number, then clicked "find my account", then it filled in the details in the bit below, and you had to manually enter your email address there? That is the site's correct behaviour if we don't have your email address on record, but I can see how that heading is a bit confusing if you are a subscriber. We added that text as we found subscribers were accidentally creating non-subscriber accounts, which meant the system didn't know they qualified for competition discounts, etc. Still not exactly confusion-free, obviously!
Megrose, thanks for the heads up. How annoying. Looks like yet another glitch to fix. I have managed to replicate that hang so should be able to get it fixed quite soon.
Apologies for the inconvenience
Kateyanne, who did you email? Me or subs dept?
Just in case I wasn't clear before, if you already have an account for Writers Online, you don't need to register again, just log in to your account, click the "View account" link and you can amend your newsletter preferences there
If you're already registered, login and go to the "View account" to check you signed up for the newsletters.
Thanks for your patience!
It's excellent, Webbo. Lovely design (as usual), clearly laid out and interesting content, with links.
Nice one!
Everybody else, get signed up now - if you're already registered with Writers Online (not Talkback) you can opt-in on your Account details page, and if not, just sign up for the site and opt-in.
I've tried by clicking on different categories at the top of this page to signing out and trying to get in via a normal search.
I hope this is a temporary problem!
Please could you check your spam and junk filters to see if it got stopped there? Please also add this address to your contacts list or address book - [email protected] - which should prevent that happening.
I'll investigate another couple of things here too. (the email address you used is the one you always use, isn't it?)
Just noticed that the newsletter I received on 8th March 2012 says "to practice" (the verb). :(