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Account issue regarding subscription and orders
Hello,
I have been subscribing since September 2014. I have only recently been able to get around to using the online website to look towards entering competitions etc.
However, my account seems to think I have no subscription, nor any previous orders listed. I'm very confused and feel like I'm missing out on good stuff!
Please let me know what I can do to fix this.
Thanks,
Luke
EDIT: I subscribed through the website too!
Comments
I've flagged your comment so that the magazine's office receive an email and can respond ASAP.
This happens sometimes when our web server creates you a second account instead of taking you to the first one. Please could you give our subs department a call (01778 392482) or email [email protected] with your postcode and surname, and they'll get it fixed for you.